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We are proud members of PlaceShapers – a network of more than 100 housing organisations who share a common goal to improve communities and help people fulfil their potential.

Between us, PlaceShapers provides homes to more than 800,000 families and individuals, and services to more than two million people, across the length and breadth of the UK.

But we are a pretty powerful lobbying voice too – working with, and often challenging, Governments to ensure that housing associations have a long and sustainable future in creating and strengthening communities.




All our news is published on Placeshapers website.

PlaceShapers is built on the principles that are important to us. We all put our customers at the centre of our organisations and make sure they have real influence over what we do.

Chief Exec Andy Orrey

 Other PlaceShapers principles include:

  • Providing more than just landlord services because we care about the people and places in which we work
  • Recognising the importance of a local focus and working with local partners and authorities to shape places at a strategic and operational level
  • Believing there is strength and benefit to residents in maintaining a strong, independent, diverse, values-driven housing association sector.



Click here if you claim Universal Credit

It is important you let us know so we can support you in paying your rent on time.

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We’re having a few technical issues with our phone lines at the moment, if you’re struggling to get through or it seems like you’ve been cut off, please try again. You could also use the My Home app, or social media. We’re really sorry for the inconvenience this is causing and really appreciate your patience.


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