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Closing date 14/06/2018 00:00:00

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Customer Engagement Assistant

Ongo House

Salary £16,904 Closing date 14/06/2018

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Customer Engagement Assistant JD.docx

Customer Engagement Assistant

Here at ongo, we believe everyone has the potential to be great. It’s what drives us to come to work and do our jobs every day. 

Most people know us as a landlord providing homes to 10,000 people and their families. But homes aren’t our business, people are.

We now wish to appoint a Customer Engagement Assistant to join our busy Customer Engagement Team.

  • Full time (37 hours)
  • Salary £16,904 – Grade 4

To join our Customer Engagement team who are a busy bunch of very committed people, and would like someone to help them manage the coordination of customer engagement throughout North Lincolnshire. So you’ll need to be an effective communicator to deal with a wide range of queries from customers. Plus having a high standard of organisational skills will be essential in arranging meetings and consultation events.

You will have the opportunity to get involved in a variety of day to day admin duties as well as using your creative skills to produce leaflets, newsletters and other promotional material. It would also be an advantage if you have some experience in organising events.

If you care as much as we do about partnership working with our customers, and promoting ways for them to become more involved in what we do, then we would like to hear from you.

If you think you are the right person for this job, then apply online at www.ongo.co.uk/jobs

Closing date –  14th June 2018

Interview date – TBC

Job application

Personal details
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Employment questions
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Reference 1
Please give the details of two people who have agreed to act as your referees, one of whom MUST be your present or most recent employer. We will contact them for a reference which will be their opinion of your ability to carry out the duties of the post.


Reference 2
Please give the details of two people who have agreed to act as your referees, one of whom MUST be your present or most recent employer. We will contact them for a reference which will be their opinion of your ability to carry out the duties of the post.


Additional information








Ongo is committed as an employer to the recruitment, employment, retention and career development of all applicants with a disability. As part of that commitment, Ongo will interview all applicants with a disability who meet the essential criteria for the job.


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This post is not ‘exempt’ from the Rehabilitation of Offenders Act. We only ask applicants to disclose convictions which are not yet ‘spent’ under the Rehabilitation of Offenders Act 1974.
Additional employment


Monitoring of Recruitment

Ongo is committed to providing equality of opportunity in its employment procedures and considers all applicants on the basis of their suitability for the post, irrespective of gender, age, responsibility for dependants, creed, race, religion, ethnic origin, sexuality or disability. Please complete this section of the form, which is voluntary, but will be used to monitor the effectiveness of the Equalities and Diversity Policy.















































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Employment details
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Any personal information you provide to us on this form will be treated in accordance with current UK data protection law and our data protection policies, procedures and privacy notices in place from time to time. For full details of how we will use your personal information and comply with current UK data protection law please see our privacy notice. A copy of our privacy notice is available at www.ongo.co.uk or on request.

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