My Account

More and more of you want to do things digitally - if you use internet banking or manage your utilities online then you probably expect the same from us. That's why we've created 'My Account' so that you can do it online with ongo.

Do you want to check your rent account balance or pay your rent? Report a repair? Check the status of a repair that you've previously reported? Let us know about a change to your personal details? Then log in using the link below.

If you haven't yet got a My Account set up, just click the link below and we'll get you set up within 5 working days.

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Northern Powergrid essential maintenance work

On Sunday 2nd April, Northern Powergrid will be carrying out some maintenance work which means our head office will be without power for the day. You will still be able to get in touch over the weekend by calling our usual number 01724 279900 [read more]