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Posted 02 December 2016

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Important message from allpay

allpay has scheduled in some essential maintenance to its payment services from 10pm Friday 2 December 2016 to 10pm on Sunday 4 December 2016.

During this time it is unlikely that you will be able to make payments over the telephone, by internet, by text or by using the smartphone app.

Payments can still be made at the Post Office or at a PayPoint outlet, and Direct Debit payers will be unaffected.

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It is important you let us know so we can support you in paying your rent on time.

Phone lines down

We’re having a few technical issues with our phone lines at the moment, if you’re struggling to get through or it seems like you’ve been cut off, please try again. You could also use the My Home app, or social media. We’re really sorry for the inconvenience this is causing and really appreciate your patience.

UPDATED PRIVACY POLICY: PLEASE READ

We've updated our privacy policy in line with the new GDPR regulations. To view our privacy policy, click the link.

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