In fact, it’s your online tenant handbook to help you enjoy a long and happy tenancy with us.
Your first stop should probably be 'Living in your home' which contains lots of important information about your day-to-day life in your home.
Of course, if you have any other questions we are always here to help.
You have a housing officer who looks after your area. They are always at the end of the phone if you need their help. Just call 01724 279900.
With your help we've updated the handbook we give to all new tenants and filled it full of loads of useful information about living in your home. There's things about repairs, what to do about Anti-social behaviour, how residents can get involved with us and a 'what if?' guide with the answers to our most frequently asked questions.
Most of the information inside a guide to your home can be found as you navigate through the website, but here is a full copy of the handbook for you to read whenever you'd like too.
Page last updated: 20 October 2014
The plans for a new Community hub, shops and homes in Westcliff have taken a step closer to becoming a reality. [read more]
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