We offer a mediation service to resolve conflicts involving noise, property boundaries, low level anti-social behaviour, bullying and harrassment, environmental issues such as pets, car parking, unkempt gardens and issues involving young people.
This is a voluntary process where someone from outside the situation helps you to explore and understand the differences you have with the other person.
It's the people involved who decide what's going to happen next and the terms of the agreement, not the mediator.
We use certified mediators who have been trained by Mediation UK. This is a free and impartial service.
The mediator will meet with both parties separately to explain what's going to happen and what the dispute is about.
A joint meeting with everyone involved is then arranged to see if an agreement can be reached. Once agreed it is then written up and everyone signs it.
Page last updated: 11 August 2015
On Sunday 2nd April, Northern Powergrid will be carrying out some maintenance work which means our head office will be without power for the day. You will still be able to get in touch over the weekend by calling our usual number 01724 279900 [read more]