Black and minority groups

We can offer support to any person who is part of the North Lincolnshire BME (black minority & ethnic) community. Below are some questions that will hopefully be useful for you.

For anyone who would prefer this in a different language, we have Google translate at the bottom of our website.

What if English isn't my first language?

Don't worry, we have access to translators and can fully translate any documents we send to you. So we can still support you, regardless of what your first language is.

Our website also has the Google translate function. This means by simply clicking the translate button at the bottom of any of our web pages, you can view them in your chosen language.

Who is this service available to?

It is available to anyone who is part of the BME communities living in North Lincolnshire, whether you are a North Lincolnshire Homes tenant or if you are a private resident.


What services are on offer?

The list below gives details of the kind of support that we can offer. However, if there is something you would like support with that isn't on the list, get in touch with us and we will see what we can do.

  • help filling in forms
  • help setting up accounts with gas and electricity providers
  • budgeting and getting the most out of your income
  • advising you on maintaining your home and your tenancy
  • help applying for a National Insurance number
  • translation
  • support in applying for Tax Credits
  • advocacy at appeals & tribunals
  • helping you to find somewhere to live (there's a whole section on our website about this too that is worth a look)

Where is this service available from?

We've got a drop in centre you can call in to and chat with us. You will find us at the North Lincolnshire Homes Customer Centre which is on Cole Street in Scunthorpe, DN15 6QY. We're open six days a week, and you can find our opening times here.

We can also do home visits if you would prefer that. Just call us to book an appointment.

There are also a number of drop in sessions that we hold regularly in Barton, Ashby and Scunthorpe. To find out more about these, get in touch with our BME team.

Is there a cost to this service?

No, this service is free of charge to anyone who is part of the black minority and ethnic communities within North Lincolnshire.