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Tenant Inspectors

Tenant Inspectors are resident volunteers who check out our services in various ways. Some of the inspections they can be involved with include:

  • Estate Inspections
  • Empty Homes Visits
  • Surveys
  • Acting as Mystery Shoppers 

Any Ongo Homes resident can inspect our services, you may get involved in all aspects of the work or you may prefer just to do the Mystery Shopping. You choose a way that suits you best.

Meetings take place every two months and normally last one and half hours.

Are you an Ongo Homes tenant or leaseholder? If you fancy becoming part of this group, just fill and submit a Menu of Options

Click here if you claim Universal Credit

It is important you let us know so we can support you in paying your rent on time.

Phone lines down

We’re having a few technical issues with our phone lines at the moment, if you’re struggling to get through or it seems like you’ve been cut off, please try again. You could also use the My Home app, or social media. We’re really sorry for the inconvenience this is causing and really appreciate your patience.

UPDATED PRIVACY POLICY: PLEASE READ

We've updated our privacy policy in line with the new GDPR regulations. To view our privacy policy, click the link.

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