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Coronavirus FAQs

We have created a list of questions and answers that might be useful for you about our services and any changes we have made whist we're having to work a little differently throughout the pandemic.

We are following the advice from the government and any changes we make to our service are a result of government advice. We would of course recommend that you also keep checking on the latest advice which can be found on the government website and also on the NHS website.

Thank you for your patience and understanding.

We have grouped the questions by category, just click the links below to go to each category.



Supporting you

My home and community 


Can't find the answer to your question?

If there is a question you've got that we haven't yet covered, please let us know by filling out the form below. Please note, if your question is specific to your situation, talk to us via social media or the chat bot instead.

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