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Our policies

We have a number of important policies which apply to every part of the Ongo group.

These are all approved by our Board and reviewed on an annual basis to make sure they are kept relevant and up-to-date.

All our policies are available to view online and to download.

Policies relating to Ongo Homes can be found under Housing advice.

From time to time, we will consult with our customers, staff and partners to ask for feedback on a new policy we are writing, or if we are making amendments to an existing policy.






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We have made some improvements to our website, making it easier for you to find the information you need. Your feedback is really important. Please tell us what you think so we can build your ideas into further improvements.

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