Download Magnify Burger menu < Minus Plus Circle Chevron down Chevron left Chevron right Lock Facebook Twitter Youtube Pinterest Toolbox Multiply Arrow Up Envelope Phone Ticket Clock Calendar Share Skip to main content

Exchanging your home

We appreciate that sometimes circumstances can change and you may want to move to a home which meets your change in needs. If you do need to move we will help you as much as we can. Here's some important things you need to know before you apply. 

  • If you are in priority band four, you will not normally be offered a home until you have held your current tenancy with us for at least two years
  • Your current rent account must be clear and should have been for at least 12 months
  • You'll need to have no other housing related debt, e.g recharges
  • There needs to have been no tenancy breaches in the last 12 months
  • You'll also need to complete a pre-leaving inspection

More information

Do you already have a home that you rent from us or another housing association but would like to move? Are you no longer on a starter tenancy? If so you might be able to arrange a (mutual) exchange with another tenant who's also looking for a different home.

We currently recommend a service called swapandmove, which is a national website, that matches your needs with others to make sure it's the perfect exchange. 

There are certain conditions that you need to meet to be able to use this service:

  • You must be an assured tenant
  • You must complete a pre-leaving inspection
  • You must have a clear rent account
  • You must have no tenancy breaches
  • The property must be the right size and needs for your household

The best thing to do is to sign up and we will then let you know if you can take part. If you were previously registered with homeswapper, you will need to register with swap and move first. You can also check out the swapandmove website for more details which explains helpful tips for the whole process.

Click here if you claim Universal Credit

It is important you let us know so we can support you in paying your rent on time.

Close
Open
Live Chat