Have your say

The Government has launched a new consultation on issuing new directions to the Regulator of Social Housing relating to tenant involvement and mutual exchange. This is part of the Social Housing White Paper’s commitment to introduce a pro-active consumer regulation regime.

The Department for Levelling Up, Housing and Communities (DLUHC), has reviewed existing directions covering tenant involvement and mutual exchange to ensure they are suitable for the new regulatory framework.

The changes to the existing directions covering tenant involvement and mutual exchange proposed within the consultation are small, but important and will support the implementation of the new consumer regime.

We would like to submit a response on behalf of our tenants and colleagues, so if you’re interested in giving some feedback, please take a look at the consultation on the proposed changes and come back to us before 12pm on Tuesday 28 March 2023, with any feedback you would like us to include in our response to the consultation.

Any feedback you have can be sent to this email – strategypolicyteam@ongo.co.uk