Download Magnify Burger menu < Minus Plus Circle Chevron down Chevron left Chevron right Lock Facebook Twitter Youtube Pinterest Toolbox Multiply Arrow Up Envelope Phone Ticket Clock Calendar Share Skip to main content

Posted 25 July 2017


Customer advisor.jpg
Customer advisor.jpg

Awarded for our advice services

We have been recognised for the quality advice and support we provide to our 10,000 plus customers.

We have achieved the Advice Quality Standard – the quality mark for organisations which provide advice on social welfare issues.

The accreditation was awarded following a detailed assessment of our advisory services by Recognising Excellence.

Helen Wright, Support Services Manager for Ongo Homes, said: “We are proud to have been awarded this accreditation as it not only gives us expert endorsement of the advice services we offer, but, more importantly, it gives our customers confidence that they can come to us for help and advice if they need it.”

We provide a whole range of advice for customers including:

  • Help to claim benefits
  • How to resolve problems
  • Signposting to additional services
  • Completion of application forms

The Advice Quality Standard is awarded by the Advice Services Alliance. More information can be found at

Latest News

12 March 2018 10 new apprenticeship opportunities Read full article
12 March 2018 M25 launch event success Read full article
Click here if you claim Universal Credit

It is important you let us know so we can support you in paying your rent on time.

My Home - your online account

Check your rent statement, pay rent, book a repair appointment and much more. Sign up or log in today.

Live Chat