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Posted 15 September 2016

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Crowle residents get online

Our residents have been learning the basics of getting online and becoming more digital savvy.

We held a four week taster course for tenants living in Crowle to teach them the basics of using a computer and the benefits of being online.

The course was designed for anyone from a beginner who hasn’t used a computer before, to someone who could find their way around the desktop but wanted to learn more about how they could benefit from being digitally enabled.

The programme took place every Friday from 10am to 12pm at the Crowle Community Wellbeing Hub over four weeks.

Covering everything from switching on your laptop or tablet, setting up an email address to browsing the internet and staying safe online, the tenants learnt everything they needed to know to understand how being digital can benefit them.

Members of staff  also held Twitter and Facebook sessions for residents, to help them learn how to use the social media channels.

Emily Chapman, Customer Information and Engagement Officer at Ongo Homes, said: “It’s so important that our tenants feel confident using a computer and the internet. More and more services are now accessed digitally and we want to support as many of our tenants as possible to make sure they’re not becoming digitally isolated.

“There are lots of benefits to being an Ongo Homes tenant and having an online account with us, which is one of the reasons we’ve been running these digital sessions. Things such as paying rent, viewing your rent balance and updating your personal details are all easy to do once you’re signed up to an Ongo online account.

“The sessions were really well received by the tenants taking part and we are currently identifying areas for these to be rolled out further over the coming months to help even more people get online.”

Ian Wilkins, an Ongo Homes tenant, has been involved in a Twitter training session.

He said: “Do I use Twitter? I do now. I’m so grateful for the training I received and I’m now finding Twitter easy to use and have my own account.

“I would recommend these sessions as they make it so easy to understand and remember what we’re being taught. I thoroughly enjoyed learning these new skills.”

More digital sessions for tenants are planned in Scunthorpe and Wrawby with dates to be confirmed.

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