Universal Credit (UC) is a new type of financial support, replacing many benefit payments, for people aged 18-64. You will claim and manage payments through an online account on the government's website. You will receive a single monthly payment which is paid directly into your bank account. Universal Credit will NOT be paid us directly to Ongo Homes (like housing benefit used to be). We will NOT be notified when you receive your payment so it is your responsibility alone to make sure you pay your rent from the money you receive. Do not fall into arrears as it could risk your tenancy.
Universal Credit merges the following benefits and tax credits:
- Income-based Jobseeker’s Allowance
- Income-related Employment and Support Allowance
- Income support
- Child Tax Credit
- Working Tax Credit
- Housing benefit
We recommend that you:
- Set up a Direct Debit to pay your rent on the day you receive your Universal Credit payment. That way you'll avoid debt and putting your tenancy at risk
- Think about setting up a separate bank account to keep your bills and your spending money apart
You MUST let us know if you will be claiming Universal Credit now or in the future.