Tenant involvement

Working with you and listening to you is what will always make our business great. Regardless of who you are, or where you are, we want to make sure it is easy for you to work with us, in a way that suits you.

Our Customer Engagement Team is always looking for tenants to join our groups and get involved in shaping our services. We'll cover the costs of travel and refreshments.

Key customer engagement documents

• Customer Engagement Strategy & appendix one, two & three
• Customer Engagement Handbook
• Being Involved Expenses Booklet
• Customer Engagement Expenses Policy
• Funding Policy
• Volunteers Code of Conduct
• Menu of Options
• Recognition criteria
• Volunteers Travel Claim form

Interested?

Our Ongo tenants and leaseholders are invited to have a look at our involvement opportunities and see what takes your fancy. Then submit a Menu of Options form to us so we can get in touch.

You can also fill out the form via My Home.

If you haven't got an account yet, registering is really simple. Just head to https://myhome.ongo.co.uk or download the My Home app from Google Play or the Apple app store.