Some mobility scooters are very big, therefore, your mobility scooter must not be over 670mm wide or weigh more than 138kg including the battery. To ensure your continued safety, we will carry out a Portable Appliance Test on your mobility scooter charger every year. If your charger fails this test it will not be returned to you as it is not safe to use.
Please do not buy a mobility scooter until you have received permission to do so as there may not be space in the designated store. Mobility scooters cannot be used in the communal corridors or lifts at any scheme unless the mobility scooter store has no external doors such as Chatterton Crescent and the high rise tower block at Market Hill. In this instance owners much proceed immediately to the scooter store by using the closest external door to the mobility scooter store. This is to avoid damage to our property or injury to people who live there. If you have limited mobility, you may wish to consider purchasing an electric wheelchair instead of a mobility scooter to help you get around internally.
It is our aim to protect our tenants, staff and their visitors from harm where it is reasonably practicable to do so. There have been instances of fires caused by mobility scooters.
This Youtube video demonstrates how quickly a mobility scooter fire can take hold.