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Getting involved

To assist with our ongoing commitment to deliver excellent customer service and listen to our leaseholders, we host quarterly Leasehold Forum meetings throughout the year. These enable issues and decisions affecting our leasehold customers to be discussed and agreed.

All leaseholders are welcome to these forums and the dates of each meeting are advertised in advance.

All we ask is that you confirm your attendance beforehand and provide us with items for the agenda in good time before the forum.

Please contact us if you wish to be sent minutes of the previous meetings or would like to know the date of the next scheduled meeting by calling 01724 279900 or emailing

Online copies of minutes of the previous meetings together with an agenda for the upcoming meeting can be found below.

Customer Engagement

To find out more about the panel meetings and consultation groups that are organised through Ongo Homes Customer Engagement Team please visit their page.

We host a variety of panels and groups relating to difference service areas that allow customers to be involved.