No drinking water at Trent View House

25 January 12:15

We are pleased to be able to update that the water is back on and all flats have drinking water again.

25 January 11:00

A quick update on the drinking water situation at Trent View House.

There is still no drinking water available, however more drinking water is being delivered there this morning should anyone need it you can get in touch with us.

Hales and Coultas are on site working on the issue, hoping that it will be resolved today.

We will be keeping in touch with the residents living at Trent View House to update them on the situation.

Again, we would like to thank everyone for their patience.

24 January 15:15

On Wednesday 24 January we were made aware that there is an issue with the water supply at Trent View House. This means there is currently no drinking water available. There will still be water in the bathroom; this is not drinking water however.

We would first like to apologise to anyone that this will affect, and we understand this is not an acceptable situation. We are working with Hales and Coultas to resolve this issue as quickly as possible.

We will be providing bottled water to tenants living at Trent View House.

Anyone who is concerned about an elderly or vulnerable tenant and is unable to reach them is urged to contact us on 01724 279900.

At the moment we cannot give specific information as to when this issue will be resolved, but as soon as we know more we will update this web page.

Thank you to those living at Trent View House for your patience and we want you to be reassured that we are working on this, to get the problem resolved as quickly as possible.