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Performance reports

Take a look at how we perform against things like the service you receive from us, Tenant Satisfaction Measures, Consumer Standards, and complaints.

Service performance

Tenant Satisfaction Measures

Click here to view our latest performance.

Consumer Standards

Click here to view our action plan.

Complaints performance

Click here to view our latest complaints performance.

Each year Ongo Homes produces an Annual Report, highlighting our main achievements and reporting on how we have performed.

Annual reports

Each year Ongo Homes produces an Annual Report, highlighting our main achievements and reporting on how we have performed.

Our five-year-plan

The plan which runs from 2019-2024 is what we work towards as a business.