Fire safety

We will do everything we can to ensure your home is as safe as it can be. Below are some tips to help you to keep safe from fire and what to do in the event of a fire.

We will do everything we can to ensure your home is as safe as it can be.

Your home will be fitted with modern smoke alarms and if you live in a block of flats, we will carry out regular checks of communal areas, emergency lighting and alarms.

From time to time we will also carry out fire and evacuation drills in blocks of flats. Humberside Fire and Rescue officers are also happy to carry out a home safety check for you if you ask them to.

Visit this page to request a Home Fire Safety Check. 

Fire door safety information

Fire doors create a barrier from fire and smoke to stop it travelling round the building, keeping damage to an area of the building and keeping escape routes clear of smoke for evacuation and access by emergency services. Fire doors must not be wedged open.

In blocks of flats, your flat front door will be a fire door and other communal doors may also be fire doors if there are risks of fire, such as bin chutes/stores, mains electrical and gas meters. Communal doors will be fitted with self-closing devices and signage to indicate they are fire doors.

Currently, regulations state that your flat front door is required to be inspected annually. To achieve this, Ongo Homes will require access to carry out this inspection. You will receive prior notice that this will be taking place.

What to do in the event of a fire

  • Call 999 and ask for the Fire Service. Tell them if there are people in the building and if anyone has a disability.
  • Keep calm.
  • Do not try and put out the fire yourself unless you know you can quickly and safely.
  • Get everyone out of the house – and stay out.
  • Do not stop to collect personal belongings or get dressed.
  • Follow your planned escape route.
  • Close all the doors behind you as you leave the house.

If your escape is blocked, here’s what you should do:

  • Get everyone into one room, ideally with a window and a mobile phone. Call 999.
  • Use any materials such as bedding, pillows or towels to place around the bottom of doors. This will help block out any smoke.
  • Open any available windows and shout for help.
  • If you cannot open any windows, break the glass in the bottom corner and make any jagged edges safer with a towel or a blanket.
  • Wait for the Fire Service to arrive.

Live in a high-rise building?

If you live in a high-rise building (these include Sutton, Princess, Crosby and Trent View House), then you should know that these have been classified as higher risk buildings by the Building Safety Regulator.

The Building Safety Act 2022 has now placed specific duties on residents who reside in these buildings in relation to building safety that specifically state they must not act in a way that creates a significant risk arising. It also states they must not interfere with, remove or damage any safety items (examples of these would be fire alarms, fire doors, electric and heating installations). If anyone is found to be in breach of this legislation they would be both breaking the law and also be in breach of their tenancy agreement.

If you require more information, please contact us.

Fire safety info

Smoke alarms save lives. Your home will be fitted with modern smoke alarms and if you live in a block of flats, we will carry out regular checks of communal areas, emergency lighting and alarms.

Here’s what you can do:
• Make sure you test your smoke alarms once a week
• Keep them clean and clear of dust
• Replace batteries regularly

Before going to bed each night, you should always make checks to ensure your home is safe.

Here’s the bedtime checklist you should follow:
• Close doors to stop a fire from spreading
• Turn off and unplug electrical appliances, unless they’re designed to be left on – such as your freezer
• Check your cooker is turned off
• Don’t use household appliances, such as washing machines whilst you are sleeping
• Turn heaters off and with open fires, ensure all embers are fully extinguished and a fire guard is put in place
• Put candles and cigarettes out properly
• Make sure exits are kept clear
• Keep door and window keys where everyone can find them

If there is an electrical fire, pull the plug out, or switch off the power at the fuse box – if it’s safe to do so. Sometimes this can stop the fire immediately. Never use water on an electrical fire, and don’t take any risks with your safety.

Plugs and sockets:
• Hot plugs or sockets, scorch marks, fuses that often blow, or flickering lights. They are all are signs of loose wiring or other electrical problems
• Badly wired plugs. Any coloured wires sticking out could come loose and debris could also get into the plug
• Overloaded sockets. Plugging too many electrical appliances into one socket can lead to overheating
You should
• Make sure you can’t see any coloured wires between the plug and the power lead, so change the plug properly
• Make sure the wires are held firmly in place inside the plug
• Use sockets safely. It’s better to use a bar adaptor (multi board) on a lead, than a block adaptor
• Only use one adaptor per socket. Don’t plug one adaptor into another and try to keep to one plug per socket
• Never get electrical appliances wet. This includes plugs and sockets, so don’t put a vase of flowers on top of the TV, for example
• Don’t leave them on at night unless they are designed to be left on, like freezers
• You shouldn’t put anything in the microwave that is made of metal, or has a metallic finish or parts

• When changing a fuse, check the manual or look for a sticker on the appliance to find out its wattage and then use the correct fuse
• Extension leads and adaptors have a limit on how many amps they can take, so be careful not to overload them, to reduce the risk of fire

How to make sure you’re safe:
• Do not leave pans unattended. Stand by your pan. Take them off the heat if you have to leave the room
• Never leave a child unattended when cooking
• When you have finished cooking, ensure your oven is turned off
• The safest way to deep fry is to use a thermostat controlled electric deep fat fryer. The thermostat stops it from overheating
• Do not cook when tired or if you have had alcohol. Have a takeaway or cold snack instead

Top tips:
• Keep the oven, hob and grill clean. A build up of fat and grease can easily catch fire
• Never use water on, a hot oil or chip pan fire
• Check toasters are clean and placed away from curtains and kitchen roll
• Keep your microwave clean and do not put metal in it
• Keep electrical leads, tea towels and clothes away from the cooker
• Turn off electrical appliances when they are not in use

It’s always advised that you attend an organised event for firework displays, but if you decide to use them at home:
• Make sure they’re from an approved seller and that they are marked with the British Standard Kite mark for fireworks BS 7114
• Follow the instructions carefully and never go back to a lit firework – even if it has not gone off as it could still explode
• Keep fireworks in a closed box until you use them. Don’t put them in your pocket
• Have some buckets of water nearby to use in case of emergency

It’s advised that people refrain from using lanterns at any celebratory events, but if you are going to use them:
• Always follow the manufacturer’s instructions carefully
• Avoid launching lanterns when under the influence of alcohol
• Keep the launch area clear of anything that could easily catch fire and combustible materials
• Have water close by, in case the lantern catches fire
• Avoid using damaged lanterns, be aware that writing messages on the paper can cause damage

Decorative lights
• Choose energy saving LEDs, which release less heat and cost less to use
• Check your fairy lights are in good working order and replace any bulbs that have blown. Always unplug your lights when you leave the house or when you sleep
• Don’t let bulbs touch anything that can burn easily, such as paper or fabrics
• If hanging lights outside, only use lights that are specifically designed for outdoor use and connect them using an RCD protected socket

• Keep candles away from anything that could catch fire such as Christmas trees, curtains, cards, ribbons or decorations
• Never leave a burning candle unattended and put them out completely before you leave the room or before you go to sleep. Take extra care to keep candles out of reach of small children or pets
• Tea lights should be placed in a suitable holder as they can melt through plastic materials

Click below for guidance from the National Fire Chiefs Council about the charging of e-bikes and e-scooters.

NFCC Guidance Ebikes & Scooters