Neighbourhood officers recognised for making Salacon and Wigmore safer for tenants

Two colleagues are being recognised for their determination and commitment in helping make the Salacon and Wigmore neighbourhood a much safer place for tenants.

The team have worked tirelessly to tackle a long-standing community safety issue that had a significant impact on people living in the area.

Despite facing challenges in securing support from the Neighbourhood Policing Team (NPT) and seeing limited progress over a long period, they remained focused on finding a solution and improving the situation for residents.

Through persistence, partnership working and a determination to do the right thing, they successfully helped secure police involvement, leading to a warrant being executed at a property linked to illegal drug activity.

The issues at the address had caused considerable concern within the community. During neighbourhood visits, residents shared fears about their safety, with one tenant temporarily moving out of their home because of the ongoing problems.

The property had also been associated with serious incidents, including a stabbing and physical assault. As a result, it had been designated a “do not visit” address for colleagues due to the risks involved.

Thanks to the teams efforts and their work with partner agencies, that restriction can now be removed. This is a significant step forward for both residents and colleagues, helping to create a safer environment for everyone.

Their work is a great example of the commitments reflected in Tenant Satisfaction Measures (TSM) 11 and 12. By listening to residents, responding to concerns and working closely with partner organisations, they have helped tackle anti-social and criminal behaviour while making a real difference to people’s lives.

Most importantly, their actions have helped restore confidence within the community and improved residents’ sense of safety and wellbeing.