Supporting our colleagues
If you’re an Ongo colleague, this page lists all the wellbeing support available to you.
Mental health and wellbeing support
- Pro Counselling – providing confidential face-to-face and online counselling support for colleagues.
- Telephone counselling and mental health support through Simplyhealth, available 24 hours a day, 365 days a year.
- Mental Health Ambassadors (MHAs) offering confidential peer support and signposting to appropriate services.
- Wellbeing Champions supporting colleague wellbeing across the organisation.
- Occupational Health support to help colleagues remain well in work and access specialist advice where needed.
- Mental Health Hub and Wellbeing Space on the intranet containing resources, guidance and self-help tools.
- Wellness Action Plans (WAPs) to support wellbeing conversations and identify individual triggers and support measures.
- Stress Risk Assessments to help identify and reduce workplace stressors.
- Mindful Employer Charter, showing commitment to positive mental health at work.
Simplyhealth wellbeing benefits
- 24/7 mental health and wellbeing support via the Simplyhealth wellbeing platform.
- Access to counselling and advice services through the SimplyPlan app and online wellbeing portal.
- Fast access to qualified mental health professionals without lengthy waiting times.
- Support with anxiety, low mood, stress, relationship challenges and other life events.
- Financial and legal information and support available through the employee assistance offer.
Training opportunities
- Mental Health First Aid training for Mental Health Ambassadors.
- Mental health awareness and wellbeing training for colleagues.
- Training covering stress management, resilience and wellbeing.
- Manager guidance and resources to support wellbeing conversations, Wellness Action Plans and mental health support in the workplace.
Work-life balance benefits
- Paid time off to attend counselling and psychological therapy appointments where appropriate.
- Health surveillance and occupational wellbeing support.
- Flexible wellbeing resources available to colleagues and their immediate family members through counselling services.
- Adjustments and tailored support for colleagues experiencing mental health difficulties.
Initiatives and campaigns to get involved in
- Annual support for Mental Health Awareness Week, including wellbeing activities and awareness campaigns.
- Promotion of World Mental Health Day and ongoing campaigns to reduce stigma and encourage open conversations.
- Wellbeing walks, coffee mornings and colleague engagement activities organised through Mental Health Ambassadors.
- Access to external support resources including the Hub of Hope.