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Fire safety in flats

Our high-rise buildings have specialist doors, walls and ceilings which are constructed to stop the flow of smoke and fire, and sprinklers.  Each building also has its own evacuation plan which is in the communal areas of each building, make sure you’ve read it and know what to do in the event of a fire.

If you live in a high rise flat, you must read this:

  • If there is a rubbish chute in your building make sure that discarded smoking materials are put out in water before you put them into the chute.
  • Do not block fire escape routes.
  • Do not place rubbish or other materials that could catch and spread fire in the communal areas.
  • Make sure fire doors are always kept closed.
  • Make sure you know where fire escape stairways and doors are.
  • Don’t use the lifts if there is a fire.
  • Don’t store furniture or other personal belongings in shared areas, especially stairwells or corridors. We might take these things away if they cause a fire hazard or block an exit and we will charge you for removal.
  • Always cooperate with fire and evacuation drills.
  • Familiarise yourself with your building's fire evacuation plan. Each building has its own individual plan.
  • In the event of a fire, always try to leave the building if you can see a safe and clear way to do so.
  • Please report any concerns you have to your housing officer.

If you are trapped in your flat:

  • Get everyone to the safest room within the flat, furthest from the smoke/heat entry point is best.
  • Keep the door closed.
  • Call the fire service on 999 and tell them your flat and floor number.
  • Use towels or bedding at the bottom of the door to prevent any smoke entering the room.
  • Go to a balcony or window to shout for help and wait for the fire and rescue service.

Top tips:

  • You should familiarise yourself and those who live in the flat/apartment with fire escape routes, fire exits in the building.
  • Keep communal areas, staircases and exits clear of rubbish or personal belongings such as bikes, mobility scooters or furniture.
  • Always report any damage to fire extinguishers, fire blankets, fire alarms, fire doors or fire escapes to us
    When evacuating.
  • If the fire is in your flat or you feel threatened by fire, heat or smoke you should evacuate immediately.
  • Follow your escape plan and close all doors behind you as you leave to contain the fire.
  • If safe to do so, activate the fire alarm.
  • Alert neighbours to the danger.
  • Walk down the nearest stairs or through the nearest fire exit.
  • Do not use the lift.
  • Call the fire service on 999. Never assume that someone else has already done so, you could save someone’s life


For more advice on fire safety, visit Humberside Fire and Rescue's website.