Bin chutes
Bin chutes are available in all of our high‑rise buildings. Please use them correctly, as blockages can create serious health and safety issues and may pose a fire risk to both tenants and staff.
How to correctly use the bin chutes
- Small, bagged household waste can be put into the bin chutes.
- Bulky items
- Soft furnishings including carpets, rugs, bedding
- Loose items like food waste
- Cardboard

Any blockages or damage to the bin chutes will be investigated. Where misuse is identified, the cost of clearing the blockage or carrying out repairs may be recharged to the responsible household.
Keeping the chutes in good working order helps ensure a safe, clean environment for everyone in the building.
If you are unsure how to dispose of bulky items or anything that will not fit safely down the chute, please speak to the concierge team if you are at Market Hill. If not, please speak with your local authority or visit their website. They will be happy to advise you on the correct disposal options.
Servicing and deep cleaning
Servicing is completed on a quarterly basis and a full deep clean is undertaken every six months. The main reasons for servicing bin chutes are as follows:
Accumulated grease and debris inside chutes are highly combustible, creating a major fire risk. Services ensure that fire dampers, smoke seals and hopper doors comply with regulations (e.g. BS476) preventing fire/smoke spread.
Uncleaned chutes produce unbearable odors and become breeding grounds for bacteria and pests, including rats, mice and cockroaches.
Routine servicing keeps chute systems operational, reduces wear and tear from improper use and prevents costly, unexpected failures.
Under regulations like the Regulatory Reform (fire safety) Order 2005, property managers must maintain fire safety systems.
Professionals use high pressure, hot water/steam to clean, degrease and disinfect the entire vertical shaft, removing grime and bacteria.