Have your say on our new Asset Management Policy

We have recently drafted a new Asset Management Policy, which supports our new Strategic Asset Management Plan, setting out what we will do to effectively deliver on the objectives detailed within it.

The draft policy makes clear what we will do to ensure effective asset management, more specifically, the way we deliver planned capital investment in our existing homes, how we gather and manage our property data, our approach to decarbonising homes and also to ensuring assets provide long-term value.

The policy is centered around six main objectives:

  • Ensure homes are safe, well-maintained and compliant with legislation and regulation
  • Ensure our investment programme is informed and delivered by robust, accurate data
  • Ensure homes meet current and future housing need
  • Ensure all properties provide long term value
  • Improve energy efficiency and reduce carbon emissions
  • Provide value for money, optimise asset performance and neighbourhood quality

This policy is in draft form at present, and we want to know what our tenants and customers think about it before we share it with our Board for formal approval.

You may want to consider the following questions when reviewing the policy:

  • Does the policy clearly set out what we will do to ensure we meet the objectives detailed above?
  • Is there anything missing that you would expect to see in the asset management policy?
  • Is the policy clear and easy to understand?
  • Is there anything else we should consider in the development of this policy?

Please take a look at our policy and provide any feedback you have to us via e-mail – strategypolicyteam@ongo.co.uk on or before Friday 27 February 2026. All feedback we receive will be collated and considered and, where appropriate, included in the final draft of the policy that will be presented for formal approval.

View the policy here.