Your neighbourhood update

Each of our three regions now have a Neighbourhood Plan, setting out the top three priorities for your area and how we’ll work alongside you to deliver them. These plans explain how we listen, act on feedback and keep tenant voices at the heart of decisions.

This is something brand new for us and will really help us to focus on what matters to you the most, and to prioritise the key areas to make our neighbourhoods great places to live. The plans are based on data we’ve gathered and feedback from our tenants – meaning we can focus on what is important to you.

We’ve also updated My Home to make it even more helpful. When you log in, you’ll now see more detail about your neighbourhood and the team here to support you – including your named Neighbourhood Officer, with a photo, so you know exactly who to look out for. This is based on feedback telling us you wanted one named contact and to see them out and about more often.

Our website has a dedicated page for the area you live, giving you details of the areas we cover, who works in your team and other useful information relating to your community. We’ll continue to add to these pages so keep checking back.

Most importantly, we want to hear from you. We’ll be planning more local events and opportunities to get involved in your area and will be sharing more details very soon.