How Vaughn went from crisis to confidence with Laura’s support

Vaughn, originally from South Africa, moved to the UK in 1988. A passionate chef by trade, he joined the Royal Air Force in 1990 but suffered a life-altering stroke at just 22.
This left him with epilepsy and other long-term health issues, leading to a medical discharge and an inability to continue working. Despite these challenges, Vaughn maintained his love for cooking and tried to live independently.
Crisis point
In October last year, Vaughn experienced a serious health crisis due to a mix-up with his medication. He became extremely unwell, suffering seizures and becoming increasingly isolated. His condition deteriorated to the point where he was confined to his bed. His once-loved home became cluttered and unclean, filled with rubbish and signs of hoarding. Vaughn recalls, “I didn’t even recognise myself. I was just surviving”.
Ongo became aware of Vaughn’s situation when he began falling into rent arrears. Concerned, Laura, an Ongo Tenancy Officer, visited his property. With no response and neighbours reporting they hadn’t seen him in months, Laura contacted the Police. Upon hearing a TV inside but still no answer, and spotting an open window, Laura (supported by the Police) climbed through and found Vaughn in a dire state.
Turning point
Laura’s intervention marked a turning point in Vaughn’s life. She immediately accessed the right support services, arranging for a respite stay where Vaughn could recover and receive proper medical attention. His home was cleaned, his medication was sorted, and a support plan was put in place to help him live independently again.
Back home
Since coming home and receiving help, is feeling healthier and more like himself, and has rediscovered his passion for cooking, preparing fresh, wholesome meals instead of relying on takeaway pizzas. His home, once overwhelmed by clutter, is now clean and manageable.
Laura continues to visit regularly, and Vaughn receives daily support from workers who assist with groceries and other activities, helping him maintain his independence. Socially, he is re-engaging with the community, taking part in activities like playing pool and going shopping, things he once felt completely unable to do. As Vaughn puts it, “Before, I couldn’t even get past the security door. Now I’m out and about again.”
Gratitude and reflection
Vaughn expresses deep gratitude to Laura and the team for their help. “They really changed my life. I don’t know where I’d be without them.
There are people worse off than me that don’t live in an Ongo house and I just think how lucky I am that I do, and these people looked after me when I needed them most”.
If you’re an Ongo tenant and need help or support, please get in touch with the team.