Region One
On this page, you’ll find more information about your neighbourhood, including the names of the people who will support you throughout your tenancy with Ongo.
Welcome to your region
This region covers areas including Grimsby, Barton, Brigg, Winterton, and parts of Scunthorpe.
Areas covered in Region One
- Abey Gardens
- Ajax Court
- Argyle Court
- Ashdown Avenue
- Avenue Vivian
- Axholme Road
- Barnes Crescent
- Berkeley Street
- Boughton Avenue
- Brandon Road
- Bruce Street
- Buckingham House
- Buckingham Street
- Burke Street
- Cecile Crescent
- Chapel Court
- Chatterton Crescent
- Church Court
- Church Lane
- Cole Street
- Cottingham Court
- Crosby House Flats
- Crowston Walk
- Dale Street
- Davy Avenue
- Detuyll Street
- Dewsbury Avenue
- Diana Street
- Digby Street
- Dowse Avenue
- Dunstall Street
- East Walk
- Edwards Road
- Elizabeth Street
- Ethel Court
- Farthing Avenue
- Ferry Road
- Ferry Road West
- Fillingham Crescent
- Fox Street
- Foxhills Road
- Frances Street
- Frodingham Road
- George Street
- Gervase Street
- Giblin Cottages
- Greens Close
- Grosvenor Street
- Grosvenor Street South
- Gurnell Street
- Haynes Close
- Hempdyke Road
- Henderson Avenue
- Henry Street
- Hilton Avenue
- Hinman Walk
- Holland Avenue
- Hornsby Crescent
- Jackson Road
- Kings Court
- Kinsley Walk
- Laneham Street
- Leslie Court
- Lockwood Court
- Lodge Lane
- Long Road
- Mallalieu Court
- Marsden Drive
- Mary Street
- Mary Sumner Way
- Mulgrave Street
- Newland Avenue
- Newland Drive
- Newland Walk
- Normanby Road
- Old Crosby
- Old School Close
- Old School Row, Frodingham Rd
- Park Court
- Parkinson Avenue
- Peartree Cottages Grosvenor St
- Percival Street
- Porter Street
- Portman Road
- Princess House
- Ravendale Street
- Robinson Close
- Scotter Road
- Sheffield Street
- Sidings Court
- Smith Street
- Spencer Avenue
- Stanley Road Scunthorpe
- Station Road
- Sutton House
- Taylor Court
- Teale Street
- Theodore Road
- Thompson Street
- Tomlinson Avenue
- Walkers Close
- Wells Street
- West Street
- Wilsons Close
- Beech Grove
- Cliff Drive
- College Close
- Front Street
- Ridgewood Drive
- Sarah Gaunt Gardens
- Stather Road
- Tee Lane
- The Bungalows, Vicarage Crescent
- Vicarage Crescent
- Anvil Walk
- Back Lane
- Beck Lane
- Beck Walk
- Boynton Crescent
- Carr Lane
- Cliff Avenue
- Cliff Road
- Coates Avenue
- De Lacy Way
- Earlsgate
- Earlsgate Bungalows
- Ethelreda Close
- Fowler Court
- Frost Close
- Green Hey
- Hadrian Walk
- Harrison Close
- Hewde Lane
- Hiles Avenue
- Low Street
- Marmion Drive
- Neville Crescent
- North Street
- Paul Lane
- Roman Meadows
- Roxby Road
- School Lane
- School Road
- South Side
- South Street
- Stovin Crescent
- Teanby Drive
- Thealby Lane
- Walker Close
- West Street
- White House Lane
- Astley Corner
- Church Lane
- Fairysfield
- Grange Field
- Guildway Close
- Low Road
- Main Street
- North Carr Lane
- School Lane
- St. Andrews Place
- St. Maurice Close
- Top Road
- Andrews Road
- Church Cottages
- Mill Lane
- Queen Elizabeth Avenue
- The Rise
- Abeys Bungalows
- Albert Street
- Almond Grove
- Ancholme Gardens
- Ash Grove
- Atkinson Avenue
- Bakers Close
- Barnard Avenue
- Bassett Close
- Birch Avenue
- Brocklesby Court
- Brooklands Avenue
- Catherine Grove
- Central Square
- Cherry Tree Avenue
- Church Lane
- Coronation Gardens
- Cuthbert Avenue
- Davy Crescent
- Dixon Avenue
- Dixon Close
- East Parade
- Elizabeth Court
- Elm Way
- Elwes Street
- Ermine Grove
- Estate Avenue
- George Street
- Glebe Road
- Grammar School Road
- Hawthorn Avenue
- Highfield Grove
- Horse Fair Paddock
- Horstead Avenue
- Kettleby Lane
- Kings Road
- Kingsway
- Lilywood Road
- Magrath Court
- Manby House
- Mill Lane
- Northern Avenue
- Poplar Drive
- Preston Drive
- Railway Street
- Redcombe Lane
- Silver Street
- South Street
- South View
- South View Avenue
- Springbank
- St. Barnabas Road
- St. Mary’s Avenue
- Sunningdale
- Trinity Court
- Vicarage Avenue
- Vicarage Gardens
- Walkers Close
- Wells Court
- West Square
- Western Avenue
- Windsor Way
- Wold Court
- Woodbine Avenue
- Wyatt Avenue
- Chestnut House, Moortown Road
- Hazel House, Moortown Road
- Nettleback Road
- Skipworth Mount
- Williamson Close
- Bungalows, Main Road
- Council Villas
- Orchard Lane
- Ransome Court
- Abbeygarth Villas, Thorn Lane
- Bardney Court
- Barrow Road
- Beacon Avenue
- Beretun Green
- Blyth Court
- Bowmandale
- Bowmandale House
- Burnham Lane
- Butts Road
- Caistor Road
- Chapel Close
- Cherry Lane
- Cliff Grove
- Council Terrace, Castledyke West
- Council Villas, Thornton Road
- Cross Hill View
- Dam Road
- Danesgate Court
- Fairfield Drive
- Ferry Road
- Finkle Lane
- Fleetgate
- Gatehouse Road
- Grange Avenue
- Greenfields
- Halls Court
- Harrowdyke
- Harrowdyke
- Hedgerow Close
- High Street
- High Street
- Holgate Court
- Hopper Close
- Hungate House
- John Harrisons Close
- Jubilee Place
- Kingston View
- Laurel Lane
- Lunns Crescent
- Main Street
- Maltby Lane
- Martins Close
- Martins Close
- Meadow Drive
- Millfields
- Millfields Way
- Mount Avenue
- Newport Street
- North End
- Orangeleaf Way
- Overton Court
- Overton House
- Park Avenue
- Peploe Crescent
- Providence Crescent
- Ramsden Avenue
- Ramsden Avenue
- Ravendale
- River View
- Soutergate
- Springfield Howe Lane
- St. Chad
- St. Peters Court
- Stone Close
- The Poplars
- Tofts Road
- Uppleby Court
- Victoria Drive
- Victoria House
- Willow Drive
- Woodgarth Villas, Oxmarsh Lane
- Yarborough Court
- Abbey View
- Battery Street
- Farben Villas, Town Street
- Greengate Lane
- Humberville Road
- Kettlebridge Lane
- Lancaster Drive
- Mayflower Close
- Orchid Close
- Pilgrims Close
- Spring Street
- St Andrews Way
- St. Denys Close
- The Keys
- Top Road
- Ulceby Road
- Waterworks Street
- Willow Tree Close
- Woodlands Avenue
- Abbots Way
- Church Lane
- Cloister Mews, Hallcroft
- East Grove
- Friars Gate
- High Street
- Martins Road
- Pelham Villas, Station Road
- Priory Crescent
- School Mews, Hallcroft
- Spruce Lane
- Walkers Way
- Williams Drive
- Wudaton Court
- Bowfell Gardens,
- Bradman Court
- Brereton Avenue
- Bristol Avenue
- Buller Street
- Burwell Drive
- Cabourne Road
- Caistor Drive
- Calvi Court
- Chelmsford Avenue
- Chelwood Drive
- Claymore Close
- Coleby Street
- Collingwood Crescent
- Coventry Avenue
- Crew Gardens
- Cromwell Road
- Crosby Road
- Downing Close
- Edge Avenue
- Edward Street
- Farebrother Street
- First Avenue
- Freeston Street
- Glebe Road
- Greenfinch Drive
- Hadfield Place
- Hadfield Place
- Hamilton Street
- Hatcliffe Close
- Haven Gardens
- Hawker Way
- Highgate
- Hilda Street
- Hildyard Street
- Humberstone Road
- Kings Mews
- Kirkstead Crescent
- Laburnum Drive
- Langton Drive
- Lawson Avenue
- Mansel Street
- Mccarthy Close
- Milton Road
- Montague Street
- Park Street
- Pennistone Place
- Peterhouse Road
- Poplar Road
- Redbourne Road
- Salacon Way
- Scafell Way
- Seamer Grove
- Second Avenue
- Shelley Avenue
- Sidney Court
- Stainton Drive
- Sussex Street
- Sutcliffe Avenue
- The Gatherums
- Torksey Drive
- Torksey Place
- Waterside Drive
- Weelsby Street
- Weightman Close
- Wellington Avenue
- Wellington Street
- Wigmore Court
- Winchester Avenue
- Winthorpe Road
- Blackbird Close
- Clyburn Close
- Garcia Road
- House Martin Avenue
As part of being an Ongo tenant, you’ll have a dedicated Neighbourhood Officer
Following a recent review shaped by tenant feedback, we have introduced a new role: Neighbourhood Officer. This position brings together the responsibilities of our former Tenancy Officers and Lettings Officers into one streamlined role, designed to deliver a more joined-up, responsive service for our tenants and communities.
Neighbourhood Officers are the key point of contact for tenants throughout their housing journey – from letting and sign-up, to ongoing tenancy support and neighbourhood engagement. Their role is to ensure homes are allocated fairly, tenancies are well-managed, and our estates remain safe, welcoming places to live.
Working closely with internal teams and external partners, Neighbourhood Officers tackle issues such as anti-social behaviour, tenancy breaches, and community sustainability. They also play a vital role in promoting customer engagement and supporting events that bring people together.
Our Neighbourhood Officers will be responsible for a number of neighbourhoods within one of our three regions – with each Officer being responsible for around 400 tenancies. Their role will see them out and about in their communities and they will be working with our tenants to ensure these neighbourhoods are places you’re happy and proud to live in.
This change reflects our commitment to putting tenants first, improving service delivery, and creating thriving neighbourhoods across our communities.
You can read more about the changes here.
Your neighbourhood
As well as a Neighbourhood Officer, you’ll also have an Anti-Social Behaviour Officer, Support Officer, Regional Managers and Neighbourhood Managers for your region.
You’ll be assigned a dedicated Neighbourhood Officer(s) for your neighbourhood. Your Neighbourhood Officers for this region are:
- Patrick Lince
- Emma Leaning
- Patricia Stoney
- Zara Coe
- Anne O Flinn
- Andrea Tinker
- John Kirsop
- Julie Jackson
- Sarah Clarke
- Paula Matthews.
Within your region, there’s also:
Anti-Social Behaviour Officer: Jo Brown
Support Officer: Dawn Hoyes and Kaz Carter.
Hub Assistants: Lorella Lo and Laura Crellin
Regional Manager (Neighbourhoods): Fran Rhodes
Regional Manager (Maintenance): Hayley Fiteni
Neighbourhood Managers: Kim Brundell and Sean Stead.
Meet your Regional Manager – Fran
As Regional Manager for Region 1, I am proud to lead a team dedicated to delivering high-quality housing services across Scunthorpe, Grimsby, and Barton. My vision for this region is rooted in creating vibrant, inclusive communities where residents feel safe, supported, and empowered to thrive.
Region 1 is diverse and full of potential. I believe our work should reflect the unique character of each area while maintaining a consistent standard of excellence. My focus is on strengthening neighbourhood relationships, improving tenancy experiences, and ensuring that our services are responsive to the needs of our residents. This means listening actively, acting with integrity, and fostering a culture of collaboration both within our teams and with our partners.
I am committed to driving innovation in how we manage estates, tackle arrears, and support vulnerable tenants. By investing in staff development and encouraging a proactive, compassionate approach, I aim to build a team that is confident, knowledgeable, and motivated to make a real difference.
Ultimately, my goal is to make Region 1 a place where people are proud to live and work. Through strong leadership, community engagement, and a shared commitment to excellence, I believe we can achieve lasting, positive change.
Useful contacts for your region
Region one local authorities are:
Your area in numbers
neighbourhoods
homes
team members