Region Two
On this page, you’ll find more information about your neighbourhood, including the people who will support you throughout your tenancy with Ongo.
Welcome to your region
This region covers areas including Gainsborough, Lincoln, Kirton, and several Scunthorpe communities.
Areas covered in Region Two
- Abercorn Street
- Alexandra Road
- Almond Grove
- Alvingham Road
- Amos Crescent
- Ancholme Mews
- Ancholme Road
- Anderson Road
- Annes Crescent
- Ash Grove
- Ashberry Drive
- Ashby High Street
- Ashby Meadows
- Ashlin Court
- Aspen Grove
- Bardney Avenue
- Barlings Avenue
- Baysdale Road
- Beauchamp Street
- Beauchamp Walk
- Beechway
- Bellingham Road
- Bennett Road
- Bilberry Close
- Bottesford Avenue
- Bottesford Lane
- Bransdale Road
- Broom Grove
- Burghley Road
- Bushfield House
- Byrd Road
- Cambridge Road
- Cemetery Road
- Cherry Grove
- Chestnut Way
- Cliff Street
- Collum Avenue
- Conference Court
- Cornwall Road
- Cottage Beck Road
- Crowland Avenue
- Crown Green Court
- Cuxwold Road
- Derwent Road
- Dovedale Road
- Earl Street
- Earls Walk
- East Common Lane
- Eastfield Road
- Eden Dene
- Elm Grove
- Emmanuel Court
- Ennerdale Lane
- Everest Road
- Eyre Avenue
- Fairmont Crescent
- Fardell Road
- Forge Close
- Fowler Road
- Franklin Crescent
- Fulbeck Road
- Furnace Square
- Gadwall Way
- Garganey Walk
- Gloucester Avenue
- Grange Lane North
- Grange Lane Nursery
- Grange Lane South
- Hallgarth Avenue
- Hampton Road
- Healey Road
- Hereward Place
- Hillary Road
- Holgate Road
- Hunt Road
- Irvine Road
- Ivanhoe Road
- Karen Court, Haig Avenue
- Kendal Court
- Kenilworth Road
- King Edward Street
- Kingston Road
- Laburnum Grove
- Lancaster Mews
- Larch Grove
- Leamington Court
- Legard Avenue
- Leven Road
- Lilac Avenue
- Lime Grove
- Lincoln Court
- Lincoln Gardens
- Lindsey Street
- Lunedale Road
- Lygon Street
- Mallory Road
- Manifold Road
- Maple Tree Way
- Marshfield Road
- Melford Court
- Mere Crescent
- Mill Croft
- Milton Road
- Mimosa Court
- Montrose Street
- Morecambe Avenue
- Myos House
- Newton Road
- Oakfield View
- Old Brumby Street
- Oxford Street
- Perergrine Way
- Peterborough Road
- Plum Tree Way
- Poplar Gardens
- Poplar Tree Avenue
- Pryme Road
- Queen Street
- Queensway
- Queensway House
- Radcliffe Court
- Redbourn Close
- Redbourne House
- Redbourne Way
- Revesby Avenue
- Riverdale Road
- Robinia Mews
- Rochdale Mews
- Rowland Road
- Rowmills Road
- Rutland Road
- Sandhouse Crescent
- School Road
- Shipton Road
- Somervell Road
- Southfield Road
- Spalding Road
- St. Botolphs Road
- St. Catherines Court
- St. Chads Road
- St. Lawrence Place
- St. Lawrence Road
- St. Margarets Walk
- Stockshill Road
- Stow Road
- Talbot Walk
- Tennyson Road
- Tensing Road
- Tetley Road
- The Close
- The Cottages
- The Old Market
- Thornton Avenue
- Traviss Court
- Trent Street
- Turnstone Drive
- Uredale Place
- Valley View Drive
- Ville Road
- Walnut Tree Way
- Warley Road
- Warwick Road
- Wensleydale Road
- Wesley Road
- Westerdale Road
- Wharfedale Place
- William Street
- Willow Grove
- Woodstock Road
- Worcestor Close
- Wortley Street
- Wyredale Road
- Ashlin Court
- Brigg Road
- Broadlands House
- Butterwick Road
- Church Street
- Manley Court
- Mountbatten Close
- Park Street
- Temperance Avenue
- Trinity Court
- Well Street
- Wendover Close
- Carr Lane, Main Road
- Church Street
- Cornwall Close
- Dunstan Hill
- Dunstan Villas
- East Dale Drive
- Gainsthorpe Road West
- Lincoln Crescent
- Maple Close
- Mill Lane
- Moat House Road
- North Cliff Road
- Queen Street
- South Cliff Road
- St. Andrews Street
- Sylvester Street
- Traingate
- Wesley Street
- West Cross Street
- Whitewell Close
- Wray Street
- Chesleigh House
- Geoff Lane
- Jutes Close
- Marton Meadows
- Mulberry Close
- Northolme View
- Old School Close
- Owen’s View
- Viking Drive
- Coronation Bungalows
- Dallisons Road
- Gainsborough Lane
- Glanford Crescent
- Greenfield Drive
- Ings Court
- Ings Lane
- Kings Court
- Lidgett Close
- Manton Lane
- Meadow Court
- Nookings Drive
- Pelham View
- Queens Court
- Redbourne Road
- St. Albans Close
- St. Hybalds Grove
- Station Road
- Stow Walk
- Sturton Villas
- West Street
- Wheat Lane
- Allenby Close
- Arnage Court
- Brockton Avenue
- Cupola Close
- Furnace Close
- Main Drive
- Newball Crescent
- Scotgrove Road
- The Marshes
As part of being an Ongo tenant, you’ll have a dedicated Neighbourhood Officer
Following a recent review shaped by tenant feedback, we have introduced a new role: Neighbourhood Officer. This position brings together the responsibilities of our former Tenancy Officers and Lettings Officers into one streamlined role, designed to deliver a more joined-up, responsive service for our tenants and communities.
Neighbourhood Officers are the key point of contact for tenants throughout their housing journey – from letting and sign-up, to ongoing tenancy support and neighbourhood engagement. Their role is to ensure homes are allocated fairly, tenancies are well-managed, and our estates remain safe, welcoming places to live.
Working closely with internal teams and external partners, Neighbourhood Officers tackle issues such as anti-social behaviour, tenancy breaches, and community sustainability. They also play a vital role in promoting customer engagement and supporting events that bring people together.
Our Neighbourhood Officers will be responsible for a number of neighbourhoods within one of our three regions – with each Officer being responsible for around 400 tenancies. Their role will see them out and about in their communities and they will be working with our tenants to ensure these neighbourhoods are places you’re happy and proud to live in.
This change reflects our commitment to putting tenants first, improving service delivery, and creating thriving neighbourhoods across our communities.
You can read more about the changes here.
Your neighbourhood
As well as a Neighbourhood Officer, you’ll also have an Anti-Social Behaviour Officer, Support Officer, Regional Managers and Neighbourhood Managers for your region.
You’ll be assigned a dedicated Neighbourhood Officer(s) for your neighbourhood. Your Neighbourhood Officers for this region are:
- Sarah Withers
- Fred Gill
- Esrahil Ruhal
- Cavelle Johnson
- Kassy Bennett
- Grace Fixter
- Shaun Mannion
- Laura Gordon.
Within your region, there’s also:
Anti-Social Behaviour Officer: Emma Newlove
Support Officer: Jo Greenfield
Hub Assistants: Dawn Warwick and Paula Crawford
Regional Manager (Neighbourhoods): Claire Coyle
Regional Manager (Maintenance): Adam Quickenden
Neighbourhood Managers: Scott Taylor.
Meet your Regional Manager – Claire
As a Regional Manager for Region 2, I am committed to leading a team which will deliver excellent customer service and in line the priorities set out in our Corporate Plan. We have listened to our customers, and their feedback has told us key priorities for them is for us to understand our tenants and deliver a consistent, personalised service. Tenants have told us they value having easy access to relevant local information, which reflects Ongo’s commitment to being engaged with local communities and providing tenants with the information they need. This includes being out and about in our communities and fostering deep relationships with our tenants.
Knowing and understanding our tenants will allow us to develop strong, inclusive communities across Region 2’s diverse neighbourhoods to create places where people feel secure, respected, and proud to live. Our vision is to work together with tenants and partners to create neighbourhoods that are safe, well maintained, and affordable homes where individuals and communities can thrive.
We will deliver excellent services shaped by the voices of our tenants and customers. In summary, to lead the way in creating resilient, inclusive, and intelligent housing environments that anticipate tomorrow’s challenges—through forward-thinking property letting, predictive tenancy management, and community empowerment.
Useful contacts for your region
Your area in numbers
neighbourhoods
homes
team members