Ongo Talk
Our affordable (or free, depending on eligibility) mental health support aims to help you by providing trusted and confidential counselling, alongside opportunities to progress in both your personal and your work life.
Ongo Talk mental health support
Don’t suffer in silence – it’s time to talk. Our team of qualified counsellors can help to support you with a range of issues, whether it’s for yourself, your family, or you and a partner. Sessions are affordable (or free, depending on eligibility), and with no long waiting lists, you’ll be speaking to one of our friendly team soon after you contact us.
Anybody can access this support.
In-person, online or over the phone, support is offered where you feel most comfortable.
Ongo tenants: FREE
Non-Ongo tenants:
One-hour session evidenced by proof of claiming unemployment benefit: £5.00
One-hour session evidenced by proof of low income below the living wage: £15.00
Individual one-hour counselling or coaching session: £25.00
Couples and relationship counselling: £40.00
Family counselling: £40.00
Need to talk?
Please leave your details and a member of our friendly team will be in touch.
Our other support services
Alongside mental health support, we can also to help you progress into training, education or employment. Research shows that you are much more likely to suffer from poor mental health if you are unemployed or in a job where you don’t feel fulfilled. This is where we can help. As part of our service, you can get access to:
Anybody can access this support.
We offer different facilities and locations where we’re able to facilitate support.
These locations are:
The Arc, Scunthorpe
The Viking Centre, Barton-upon-Humber
Cole Street, Scunthorpe.
Virtual (online).
We can bring you this support for free because we’re part of the Ongo group, which reinvests profits back into the local community.
We also work closely with local partners and the Department for Work and Pensions (DWP).
Alan’s story
Alan accessed mental health support with us in October 2022. He was experiencing difficulties from a relationship breakdown, with no access to independent living and limited contact with his daughter. Alan lacked confidence and suffered the effects of anxiety on a daily basis.
Alan first accessed the support of the counselling service with Emma, where sessions were structured around building confidence, self-worth and an ability to recognise personal strengths. Alan has attended workshops which allowed him to explore his strengths and social skills, as well as completing volunteer training which allowed him to gain his Health and Safety level 1 certificate.
Alan has purchased a bike to support his wellbeing which supported his transport needs, and allowed him to gain confidence through physical activity. Alongside the sessions, Alan was supported into Ongo accommodation, allowing him to live independently.
Laneen received one-to-one personalised help to increase her confidence, as well as volunteering opportunities, and has accessed a range of qualifications which boosted her skills.
She said: “The support has helped to give me so much. I’m very grateful for what Kim (Project Coordinator) has done – she’s given me the time, listened to me, been there when I’ve needed help, and has put the steps in place to make sure I get what I want from the support.
“I don’t think other people, including many employers, understood what I could offer and how much I just want to help others. I’ve applied for over 60 jobs without success, and all I wanted was to be given a chance.
“Every single obstacle I’ve faced in my life so far – whether it be physical (stomach ulcers), learning (cerebral palsy) or emotional (low self-belief) – I’ve risen above and come through for the better.”
*We have been given permission by this person to share their story, but they would like not to be named, so we will refer to them as Joe:
Over the past few years, Joe had undergone an operation for a brain tumour which left some damage to part of his brain, and he had started to become very emotional since the operation.
Depression had been fuelled by financial woes from a divorce and unexpected debt caused by his situation. Unable to handle the situation, Joe suffered a breakdown and he walked out, leaving everything he had.
Joe wasn’t sure about counselling at the start but knew he had to take some sort of action if he wanted to break out of his depressive cycles. Over his sessions with us, Joe started focusing on his thought processes and pushed himself to start engaging in small social situations.
Joe went from being isolated from the world, to now:
- Being confident to speak with others
- Having a positive outlook on life and his future
- In a new relationship
- Planning to set up his own business.