Terms and Conditions

Take a look at all of our terms and conditions below

Date competition opened for entries:  24 October 2025

Format of competition: Completion of the wordsearch on page 22 of the autumn 2025 Key News

Winning prize: A £10 Love to Shop voucher

  1. These terms and conditions apply to the competition – entry to the competition is deemed acceptance of these terms and conditions, therefore, please read carefully.
  2. No purchase is necessary.
  3. The promoter of the competition is Ongo Partnership Limited, registered in England and Wales under company number 08048224, whose registered office is at Ongo House, High Street, Scunthorpe, DN15
  4. The promotion is open only to tenants of Ongo who are UK residents (excluding employees of the Promoter, third parties involved in the Promotion and their families).
  5. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  6. To enter the competition, you must correctly find all the words and send a photo of your completed wordsearch to customer.engagement@ongo.co.uk, or send via post to Key News Editor, Ongo House, High Street, Scunthorpe, DN15 6AT. Entry can only be done once and contact details must be provided.
  7. The competition will run from 24 October 2025 to 17 November 2025 (“the closing date”). Entries received after the closing date will not be accepted.
  8. There shall be one winner for this competition.
  9. Each completed entry will be entered into a prize draw, where a winner will be chosen at random on week commencing 17 November 2025. They shall be notified via email or phone call on the same week.
  10. In the event that any prize is not claimed after two weeks of being notified, the winner and/or runner-up shall forfeit the prize and the promoter may select an alternative winner and/or runner-up.
  11. There shall be no cash alternatives to the prize although the promoter reserves the right to substitute the prize for that/those of equal value.
  12. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the Promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  13. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
  14. The promoter’s decision is final and the promoter shall not enter into correspondence with respect to its decision. The Promoter reserves the right, in its sole discretion, to disqualify or exclude any individual for inappropriate behaviour including but not limited to:
  • Tampering with the entry process, (including exceeding any limitation on the numbers of entries allowed), or any other process, which, in the opinion of the promoter in any way affects the fairness of the promotion;
  • Tampering with the operation of the promotion or the website of the promoter;
  • Violating the terms of service, conditions of use and/or general rules or guidelines on the social networking site;
  • Acting in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person;
  • Submitting entries on behalf of another individual; or
  • Any conduct which would put other entrants at an unfair disadvantage.
  1. Personal data supplied during the course of the promotion will only be used for the purposes of the administration of the promotion but may be passed on to third party suppliers only insofar as required for fulfilment/delivery/arrangement of the prize. Please read the privacy notice on our website for more information. https://ongo.co.uk/corporate-information/our-policies/privacy
  2. The winner may be required to take part in reasonable publicity in connection with the promotion, including the publication of their name(s), geographic location and photograph.
  3. The promoter accepts no responsibility for any damage, loss, liabilities or disappointment incurred or suffered by you as a result of entering the Promotion or accepting the prize. The promoter further disclaims liability for any damage to your or any other person’s computer relating to or resulting from participation in or downloading any materials in connection with the Promotion.
  4. The promoter shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control.
  5. The promoter shall not be liable for any additional expenses incurred by the winner in connection with the prize including but not limited to travel, accommodation or refreshments. Where the prize involves use of a third party’s goods or services/attendance at a third party’s venue, the winner will comply with any additional conditions applicable to attendance at/participation in an event/venue.
  6. The promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or X.

 

Date competition opened for entries:  24 October 2025

Format of competition: Colouring of the Carnival scene on page 22 of the autumn 2025 Key News

Winning prize: A £25 Love to Shop voucher for first place, £15 for second and £10 for third

  1. These terms and conditions apply to the competition – entry to the competition is deemed acceptance of these terms and conditions, therefore, please read carefully.
  2. No purchase is necessary.
  3. The promoter of the competition is Ongo Partnership Limited, registered in England and Wales under company number 08048224, whose registered office is at Ongo House, High Street, Scunthorpe, DN15 6AT
  4. The promotion is open only to tenants of Ongo who are UK residents (excluding employees of the Promoter, third parties involved in the Promotion and their families).
  5. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  6. To enter the competition, you must colour in the Carnival scene and send a photo of your completed entry to customer.engagement@ongo.co.uk, or send via post to Key News Editor, Ongo House, High Street, Scunthorpe, DN15 6AT. Entry can only be done once and contact details must be provided.
  7. The competition will run from 24 October 2025 to 17 November 2025 (“the closing date”). Entries received after the closing date will not be accepted.
  8. There shall be one winner, one runner-up and one third place for this competition.
  9. The entries will be judged by members of the Publications Panel, and they will pick one winner, one runner-up and one third place. The winner, runner-up and third place shall be notified via email or phone call on week commencing 24 November 2025.
  10. In the event that any prize is not claimed after two weeks of being notified, the winner and/or runner-up shall forfeit the prize and the promoter may select an alternative winner and/or runner-up.
  11. There shall be no cash alternatives to the prize although the promoter reserves the right to substitute the prize for that/those of equal value.
  12. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the Promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  13. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
  14. The promoter’s decision is final and the promoter shall not enter into correspondence with respect to its decision. The Promoter reserves the right, in its sole discretion, to disqualify or exclude any individual for inappropriate behaviour including but not limited to:
  • Tampering with the entry process, (including exceeding any limitation on the numbers of entries allowed), or any other process, which, in the opinion of the promoter in any way affects the fairness of the promotion;
  • Tampering with the operation of the promotion or the website of the promoter;
  • Violating the terms of service, conditions of use and/or general rules or guidelines on the social networking site;
  • Acting in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person;
  • Submitting entries on behalf of another individual; or
  • Any conduct which would put other entrants at an unfair disadvantage.
  1. Personal data supplied during the course of the promotion will only be used for the purposes of the administration of the promotion but may be passed on to third party suppliers only insofar as required for fulfilment/delivery/arrangement of the prize. Please read the privacy notice on our website for more information. https://ongo.co.uk/corporate-information/our-policies/privacy
  2. The winner may be required to take part in reasonable publicity in connection with the promotion, including the publication of their name(s), geographic location and photograph.
  3. The promoter accepts no responsibility for any damage, loss, liabilities or disappointment incurred or suffered by you as a result of entering the Promotion or accepting the prize. The promoter further disclaims liability for any damage to your or any other person’s computer relating to or resulting from participation in or downloading any materials in connection with the Promotion.
  4. The promoter shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control.
  5. The promoter shall not be liable for any additional expenses incurred by the winner in connection with the prize including but not limited to travel, accommodation or refreshments. Where the prize involves use of a third party’s goods or services/attendance at a third party’s venue, the winner will comply with any additional conditions applicable to attendance at/participation in an event/venue.
  6. The promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or X.

Date competition opened for entries: 24 October 2025

Format of competition: Completion of the survey on page 24 of the autumn 2025 Key News or available at https://ongo.qualtrics.com/jfe/form/SV_9sKxkwYVJ5KjV7o

Winning prize: A £40 Love to Shop voucher

  1. These terms and conditions apply to the competition – entry to the competition is deemed acceptance of these terms and conditions, therefore, please read carefully.
  2. No purchase is necessary.
  3. The promoter of the competition is Ongo Partnership Limited, registered in England and Wales under company number 08048224, whose registered office is at Ongo House, High Street, Scunthorpe, DN15
  4. The promotion is open only to tenants of Ongo who are UK residents (excluding employees of the Promoter, third parties involved in the Promotion and their families).
  5. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  6. To enter the competition, you must either complete the survey and send to customer.engagement@ongo.co.uk, send via post to Key News Editor, Ongo House, High Street, Scunthorpe, DN15 6AT or complete the online survey. Entry can only be done once and contact details must be provided.
  7. The competition will run from 24 October 2025 to 17 November 2025 (“the closing date”). Entries received after the closing date will not be accepted.
  8. There shall be one winner for this competition from each of the three regions.
  9. Each completed survey will be entered into a prize draw, where a winner from each region will be chosen at random on week commencing 17 November 2025. They shall be notified via email or phone call on the same week.
  10. In the event that any prize is not claimed after two weeks of being notified, the winner and/or runner-up shall forfeit the prize and the promoter may select an alternative winner and/or runner-up.
  11. There shall be no cash alternatives to the prize although the promoter reserves the right to substitute the prize for that/those of equal value.
  12. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the Promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  13. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
  14. The promoter’s decision is final and the promoter shall not enter into correspondence with respect to its decision. The Promoter reserves the right, in its sole discretion, to disqualify or exclude any individual for inappropriate behaviour including but not limited to:
  • Tampering with the entry process, (including exceeding any limitation on the numbers of entries allowed), or any other process, which, in the opinion of the promoter in any way affects the fairness of the promotion;
  • Tampering with the operation of the promotion or the website of the promoter;
  • Violating the terms of service, conditions of use and/or general rules or guidelines on the social networking site;
  • Acting in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person;
  • Submitting entries on behalf of another individual; or
  • Any conduct which would put other entrants at an unfair disadvantage.
  1. Personal data supplied during the course of the promotion will only be used for the purposes of the administration of the promotion but may be passed on to third party suppliers only insofar as required for fulfilment/delivery/arrangement of the prize. Please read the privacy notice on our website for more information. https://ongo.co.uk/corporate-information/our-policies/privacy
  2. The winner may be required to take part in reasonable publicity in connection with the promotion, including the publication of their name(s), geographic location and photograph.
  3. The promoter accepts no responsibility for any damage, loss, liabilities or disappointment incurred or suffered by you as a result of entering the Promotion or accepting the prize. The promoter further disclaims liability for any damage to your or any other person’s computer relating to or resulting from participation in or downloading any materials in connection with the Promotion.
  4. The promoter shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control.
  5. The promoter shall not be liable for any additional expenses incurred by the winner in connection with the prize including but not limited to travel, accommodation or refreshments. Where the prize involves use of a third party’s goods or services/attendance at a third party’s venue, the winner will comply with any additional conditions applicable to attendance at/participation in an event/venue.
  6. The promotion is in no way sponsored, endorsed or administered by, or associated with Mail Chimp, Facebook or X.