Our policies

We have a number of important corporate policies which apply to every part of the Ongo group.

Corporate Policies

Tenancy

Homeownership and Leasehold

Customer engagement

Procurement and Value for Money (VfM)

Safeguarding and domestic abuse

Complaints and compensation

Customer experience

Repairs and maintenance

Building safety

We are the largest housing provider in the region, offering over 10,000 safe, secure, and affordable homes for rent and sale.

About Ongo

We are the largest housing provider in the region, offering over 10,000 safe, secure, and affordable homes for rent and sale.
In this section of our website, you can access copies of our corporate documents, such as Annual Reports and Value for Money Statements.

Corporate documents

In this section of our website, you can access copies of our corporate documents, such as Annual Reports and Value for Money Statements.