We are fully committed to Equality, Diversity and Inclusion (EDI). It is so important to us that everyone has the right to fair and equal treatment, and that we recognise people using our services and those working for us, come from diverse backgrounds.

Board statement and EDI roadmap

Our Board members are 100% behind our FREDIE values, and embedding these across our organisation. That’s why they’ve published their own statement and have debated and agreed a set of objectives and priorities that will help us to deliver our aims of equality and address inequalities.

Our Board also understand that we make better decisions and provide clearer leadership as a diverse team with different perspectives, lived experience and skills and accordingly, and are committed to developing diversity here at Ongo.

These objectives and priorities have helped to create a roadmap of where we are and the things we’re already doing, and where we want to be. Statement and roadmap.

Monitoring of our progress against the roadmap has been carried out.

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What FREDIE means to us

Take a look at this video to find out what FREDIE means to our colleagues, customers and members of our communities.

EDI Bubble

Each year we publish our EDI Bubble to celebrate key achievements, look back at what our fantastic EDI steering group has been up to, changes and improvements we’ve made and future plans we have. Within this edition we also look at recruitment and workforce, events and campaigns and opportunities for you to get involved.

Everything we do as an organisation recognises the FREDIE principles (fairness, respect, equality, diversity, inclusion and engagement), and we are proud to be represented by tenants, colleagues and stakeholders that believe in and demonstrate this too.

Although there is so much amazing and inspiring work going on to celebrate, educate and understand, we know there is always more that can be done. Read our EDI Policy.

Diversity Protected Characteristics Profiling report

Every year we collect and report on our tenants, colleagues and Board members’ profiling information. This is to help us to understand whether our workforce and our Board are representative of the communities we serve and to identify the gaps where we need to improve representation.

Pay Gap Reports

Each year, we publish information about our pay gaps. This is the average difference in pay received by our colleagues. Ensuring all our employees are rewarded fairly and equally for the work they do is important to us, irrespective of gender, race, ethnicity, or whether they have a disability. Everyone doing the same job in Ongo receives the same pay and benefits.

Our 2023 reports can be found below.


Download the Race Pay Gap full report


Leaders in Diversity

Leaders in Diversity accreditation awarded August 22 (valid until August 24).

The National Centre for Diversity offers several accreditations: the first level being Investors in Diversity. The organisation initially secured this accreditation in March 2014 and from 2016 progressed to the higher level of Leaders in Diversity. Ongo has continued to achieve Leaders in Diversity accreditation since that time. In May 2023 based on our previous accreditation results, the NCFD announced Ongo as position 24 in their list of ‘Top 100 Most Inclusive Workplaces’ out of 300 plus multi-sector organisations.

We have retained our ‘Leaders in Diversity’ accreditation for the third year, after taking part in a full audit and reassessment process.

The accreditation is awarded by the National Centre for Diversity. They were founded in 2005 and work with organisations of all types, to help embed good practices around fairness, respect, equality, diversity, inclusion and engagement (FREDIE).