Financial support
If you’re struggling with money, bills or day-to-day costs, there is support available and we can help you access it.
Talk to us first
Our team can:
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Help you apply for funding and grants
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Check what financial support you may be entitled to
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Support you with budgeting and managing bills
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Guide you through the options on this page.
Help with energy bills and keeping your home warm
If you are struggling with energy costs, there are a number of ways to get help.
This can include:
- Help paying off energy debt
- Grants to top up your meter
- Support for gas and electricity bills
We can help you find the right scheme and apply.
Some schemes can help if you:
- Use a top-up meter
- Are at risk of running out of credit.
Support may include:
- Emergency credit
- Vouchers or short-term help.
Speak to us if you are struggling to keep your meter topped up.
Your local council may be able to support with:
- Household Support Fund – help with food, fuel and essentials
- Discretionary Housing Payments (DHP) – extra help with housing costs
- Council Tax Reduction – help with council tax bills
We can help you apply or put you in touch with the right team.
You may also be able to access funding to help with essential costs.
This may include:
- Help replacing broken household items
- Support during a financial crisis.
Our team can help you apply for these funds.
Help with food and everyday essentials
If you’re finding it difficult to afford food or basic items, support is available.
You may be able to access:
- Help with food and essential items through your council
- Support from local services in your area
- Short-term help through available funding schemes.
We can help you find what’s available locally and support you to apply.
If you are in financial difficulty, there may be additional help available through:
- Local schemes
- Community support services.
Speak to us if you need help accessing this support.
Help for families and children
There is support available for households with children who may be struggling with costs.
This may include help with:
- Food
- Energy costs
- Essential household items.
We can help you access the right support for your situation.
Help from your council
Local councils offer a range of financial support depending on your circumstances.
You may be able to apply for:
- Discretionary Housing Payments (DHP) – help with rent
- Household Support Fund – help with food, fuel and essentials
- Council Tax Reduction – support with council tax bills.
We can explain these options and help you apply.
Grants and financial support
You may be eligible for one-off grants or charitable funding.
Grants may help with:
- Emergency costs
- Essential household items
- Financial hardship situations.
We can help you identify and apply for funding such as charitable grants.
Help with energy bills and keeping your home warm
If you are struggling with energy costs, there are a number of ways to get help.
This can include:
- Help paying off energy debt
- Grants to top up your meter
- Support for gas and electricity bills
We can help you find the right scheme and apply.
Wellbeing, health and support
Ongo offers a range of support services for you and your family.
Our friendly counsellors will take time to listen to your issues and help develop your confidence, skills and wellbeing so you can move towards improving your life.
Our project, in collaboration with North Lincolnshire Council, offers smokers living in North Lincolnshire who are over the age of 18 the tools and advice they need to give up the habit.
We’re proud to offer free employment support. Support could include the following:
- Skills training
- Industry training
- Interview skills
- Volunteering work placements
- Confidence boosting sessions.
We offer employment support through a variety of ways, including training sessions, mentoring, clubs, days out, progression sessions, counselling and life coaching.
The Arc is our purpose-built community building in the heart of Westcliff, Scunthorpe, where you can come to for support, advice or guidance while catching up with friends in the café or taking part in one of the many activities.
The Arc also offers a winter warm space offer throughout winter. This includes a free hot drink and snacks from 3-4:30pm Tuesday to Friday.
The Arc is also a Food Bank voucher distributor.
The Viking Centre is a community centre and youth club based on Fairfield Drive in Barton. There’s also a café too.
Need urgent help?
If you are struggling right now:
- You may be able to access emergency support
- There may be short-term funding or food support available.
