Community Voice

Community Voice are a group of residents who represent you and who are recognised and supported by Ongo.

Community Voice are empowered to make decisions that affect your homes, your communities and things that directly impact you. For example, they have responsibility for decision making on customer facing policies and changes that will affect customers.

The members of the group all have one thing in common, they are passionate about their homes, their local communities and neighbourhoods they live in. Community Voice are as much a part of our business as any of our employees, that's how much we value their help and support.

Membership to Community Voice is open to any Ongo Tenants and Leaseholders, therefore attracting a diverse range of customers to meet with us.. Community Voice meetings usually take place monthly, with the choice of attending in person, usually at Ongo House, or by joining the meeting virtually (digitally), using Microsoft Teams which allows people to attend from the comfort of their own home.

One of the benefits of being a member of Community Voice is that members can apply to be a Tenant Shareholder for Ongo.

To learn more about this, please click on the link to read our Tenant Shareholders Policy.

Community Voice has its own constitution (the rules stating its purpose and how it operates). Please click on the link to read it Community Voice Constitution.

Please find below the minutes and action plans of the most recent meetings:

Minutes & Action Plans:

If you are an Ongo tenant or leaseholder, and you would like be involved in the next meeting, please contact customer engagement for more information or complete the online #InvolvedWithOngo form.